Yes, everything’s guaranteed at realsexlovedoll.com. Quality exceeds expectations. I made a mistake with my order, but customer service was quick, friendly, and resolved my issue. I was skeptical about ordering such an expensive product from the website but they proved me wrong. The doll is amazing again. Definitely worth it. Having this doll sleep in my bed with me improved my sleep a little. Even when there is no communication, having such a lifelike doll in bed still gives the image of sleeping with a loving partner and has really helped reduce stress and depression. I’m a boobs lover so this doll was god sent haha.